“When we listen beyond words for intent, for the scaffolding on which a story hangs, clarity and character emerge.  We need to listen this way to ourselves, not just others.”  -- Susan Scott, in Fierce Conversations Fierce Conversations is one of my favorite books on powerful communication.  I think I’m so drawn to it because author Susan Scott masterfully illustrates that good communication skills help us grow our businesses AND our personal interactions.  At The Articulate Entrepreneur it is also our goal … [Read more...]